Cancellation Policy
We know that life can be unpredictable, and committing to a family retreat is a big step. While we hope every family who registers will be able to attend, this experience requires significant preparation and upfront financial commitments to our venue and team. With that in mind, here’s what you can expect if plans change:
Your $500 deposit is non-refundable, as it helps us secure your family’s space and begin planning with confidence.
If you need to cancel on or before July 15, 2025:
You'll receive a 50% refund of your total payment, minus the $500 non-refundable deposit and credit card processing fees.
If you cancel between July 16 and August 15, 2025:
We’ll offer a partial refund, returning 25% of the total amount paid, minus the $500 deposit and credit card fees.
By this point, many of our retreat expenses are already in motion, and your contribution helps cover those costs.
If you cancel on August 16, 2025 or later:
Because all lodging, meals, materials, and planning will have been finalized, we’re unable to offer refunds for cancellations after this date.
NO SHOWS OR EARLY DEPARTURES
Will be treated as cancellations with no refund.
TRANSFER / SUBSTITUTION POLICY
You may transfer your registration to another eligible family on or before September 9, 2025 with written notice. Any price differences must be settled between you and the new family.
RETREAT CANCELLATION BY HOST
If the retreat must be canceled by the host due to weather, illness, venue closure, or other force majeure events, you will receive a full refund of all payments made to us.
We are not responsible for travel-related expenses (airfare, car rental, etc.).
STRONGLY RECOMMENDED: TRAVEL INSURANCE
We highly recommend each family purchase travel insurance that includes trip cancellation coverage for illness, emergencies, or other unexpected circumstances. We cannot offer exceptions to this policy after the cutoffs above.